Privacy Policy

1 Information We Collect

We collect information you provide directly to us through forms on this website, including:

• Name, email address, phone number, and postal address
• Academic details submitted for admission, enquiry, or counselling
• Fee/payment details such as amount, fee head, and transaction reference (not card or banking credentials — see below)
• Any documents uploaded as part of admission, scholarship, or other application forms

2 Payment Data & Gateway

Payments secured by ICICI Bank Payment Gateway

When you make an online payment on this website, you are redirected to the ICICI Bank payment gateway ("ICICI Orange Payment Gateway") to complete the transaction. Sensitive payment information — card number, CVV, expiry date, UPI PIN, or net-banking login credentials — is entered directly on ICICI Bank's secure page and is never collected, transmitted to, or stored on Haldia Institute of Technology's servers.

We only receive a payment status (success/failure), the transaction/reference ID, and the amount paid, which we use to update your fee/admission records.

3 How We Use Your Information

• To process admissions, fee payments, examination forms, and other service requests
• To communicate updates, notices, receipts, and admission/exam-related information
• To respond to enquiries, grievances, and feedback submitted through the website
• To comply with regulatory and statutory reporting requirements (AICTE, University, Government)

4 Sharing of Information

We do not sell or rent your personal information. Information may be shared only with:

• ICICI Bank and its payment gateway infrastructure, solely to process your transaction
• Affiliating university, AICTE, or government bodies as required for admission/examination compliance
• Service providers assisting us in operating the website (e.g., hosting, SMS/email notification services), under confidentiality obligations

5 Cookies

This website may use cookies and similar technologies to remember your preferences, keep you logged into the student/applicant portal, and understand site usage through analytics. You can disable cookies in your browser settings, though some features of the website may not function correctly without them.

6 Data Security

We implement reasonable administrative and technical safeguards to protect your personal information from unauthorized access, alteration, or disclosure. All online payment pages use the ICICI Bank gateway's encrypted, PCI-DSS compliant infrastructure, ensuring your payment details are never exposed to the Institute or transmitted in plain text.

7 Your Rights & Choices

• You may request access to, correction of, or deletion of your personal information held by us, subject to applicable academic/regulatory record-keeping requirements.
• You may opt out of non-essential promotional communications at any time by contacting us.

8 Data Retention

We retain personal and academic records for as long as necessary to fulfil the purposes described in this policy and to comply with statutory, regulatory, and accreditation requirements applicable to higher education institutions.

9 Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. Continued use of the website after such changes constitutes your acceptance of the updated policy.

10 Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us.